The items listed below are currently in your shopping cart:
At Knitandsew.co.uk we try to make life easy for you. And try to give you the payment option that you prefer please select the right one for you at the end of the detail form.
Next day delivery is only for UK mainland delivery
NB: Next business day and 1st class business days refer to the expected timescales within which your order will reach you once your goods are despatched. If items are not in stock at the time of your order, goods will be despatched as soon as they are available, and delivered in accordance with the shipping option selected. Business days are Monday to Friday. Orders placed after 2.30pm and at weekends are processed the following business day.
Option 1
Credit / Debit Card (WP ) This is payment via Worldpay (Royal Bank Of Scotland ). Worldpay take your details and payment for us. This means we as a company do not deal with your payment or see any information about the payment.
Cards Excepted by Worldpay
Mastercard, Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB, Solo, Switch and Maestro
Option 2
Credit Card / PayPal This is payment via PayPal. We have put PayPal in by request of shoppers. PayPal is shopping without sharing your details just like Worldpay where you can shop safely in the knowledge that your financial information won't be shared with us the merchant.
Cards Excepted by PayPal
Visa, Mastercard, PayPal Credit Card, American Express, Switch, Meastro, Solo, Visa Delta and Visa Electron
Option 3
Call Me For Details This is a way that if you don't like putting your details in on-line that you can phone and speak to us or request that we phone you. (01792 456444) We are a large retail Shop that takes all types of cards in store and can take payment over the phone (speaking to a humman person) for this simply call us on 01792 456444 or 05600753461 both loacal rates
Cards Excepted
All major Cards
By Fax , E-Mail or Post
please print out a copy of the cart page with your order on it, then complete the order form and print that page out select call me for details on the botton and fax it to us on 01792 644535, e-mail to sales@knitandsew.co.uk, or Post to,
Mail Orders
Knit And Sew
21-22 Park Street
Swansea
Wales
United Kingdom
SA1 3DJ
If you have a query regarding your order, please Contact the Store remembering to include your transaction confirmation email with your query. You should find the store contact details on the store's website, the store purchase receipt, and on the transaction confirmation email.
KnitandSew.co.uk World Business Terms and Conditions
Conditions of Sale
Please scroll through this screen to read our Conditions of Sale and print a copy for future reference.
General
1. Goods are subject to availability and may vary from those advertised.
2. You must decide before ordering if the goods are suitable for your needs.
3. Please note that we reserve the right to cancel or refuse orders for items shown on our website with an incorrect price or with any other incorrect information. No contract is made with you until we have dispatched your order.
Prices and Payment
4. Our advertised prices do include VAT. The price of the goods may be changed from the one advertised. Please confirm the price before you order.
5. We accept payment by bank transfer, cheque, credit or debit card or cash. Credit card and debit card payments are taken at the point of customer order not on dispatch of goods.
6. We remain owners of the goods you purchase until you have paid for all of them in full. We can retrieve and resell them if they are not paid for. This applies to all goods we supply to you and to any money owing in respect of any transaction with you.
Delivery
7. We charge for all deliveries. We operate a standard next day delivery service for in stock items. Standard delivery is to suitable ground floor reception or stores areas. Please notify us in advance if you have any special delivery requirements – But can not control the rules and regulations with royal mail or the carriers
8. If the goods do not arrive or are incomplete, are the wrong goods or are damaged when you open them, you must tell our Customer Services Department within 5 days of receipt or expected delivery – telephone 01792 456444 for Uk customers
9. After delivery you are responsible for protecting the goods against loss or damage .
Cancellation
10. You cannot cancel an order once we have accepted it, unless this is agreed with one of our authorised representative. That will give you instructions on how to send back the goods
Returns
10A. NO RETURNS ARE ACCEPTED WITHOUT A R.M.A NUMBER GIVEN BY CUSTOMER SERVICES DEPARTMENT.
10B. RETURNS WITHIN 20 DAYS OF THE ORDER NUMBER HAVE A 10% HANDLING CHARGE.
10C. RETURNS AFTER 20 DAYS OF THE ORDER NUMBER ARE ONLY GIVEN A CREDIT NUMBER FOR YOU TO USE AT A LATER DATE.
10D. RETURNS AFTER 35 DAYS ARE NOT ACCEPTED.
11. It is your responsibility to check the goods on delivery. All our goods are sold to you with the benefit of the manufacturer’s warranty. We will accept returns of faulty goods notified to us within 7 days of delivery. Some manufacturers operate a day one return to manufacturer policy -our Customer Services Department will advise you on this.
12. If faulty goods are to be returned to us you must obtain an RMA (Returned Merchandise Authorisation) from our Customer Services department. The RMA will be valid for 14 days. We will arrange for the goods to get back to us, available for collection in their original packaging together with all accessories and manuals. We cannot accept unauthorised returns which do not have an RMA.
12. If you change your mind we may take goods back at our discretion if they are unopened, unused and in perfect condition. There will be a handling charge of 10% of the purchase price plus you the customer is our responsible for the returns of the goods for this service. Please contact our Customer Services department for a RMA code.
13. If you return goods please ensure that you have packed up the goods in a safe way. We will not be responsible for any damage or goods that get lost in the post.
14. Please note we do not accept returns of special purchase items, consumables, opened goods unless it is faulty.
Gifts
15. We sometimes offer promotional free gifts. Please let us know if you do not want to receive them.
Telephone Calls
16. We sometimes monitor or record telephone calls for training purposes.
Company Details
17. www.knitandsew.co.uk is a trading division of Swansea Sewing Machine Co Limited. Registered office: Knitters and Sewers World 21-22 Park Street Swansea SA13DJ. Registered number 1086985 VAT No 122 8970 63. All trademarks acknowledged.
Suspension and Termination
18. Knitandsew.co.uk may suspend the provision of the services or terminate them immediately (without liability to the Customer) if any of the following events happen:
• the Customer fails to make any payment due to Knitandsew.co.uk by the time it is due
• the Customer has given any false or misleading information to Knitandsew.co.uk
• the Customer is insolvent
• the Customer’s use of the services is likely to cause the whole or part of the services to be interrupted, damaged, rendered less efficient or in any way impaired
• the Customer is in material breach of this Agreement
• if the primary cause of any problem which substantially impairs or prevents Knitandsew.co.uk from performing the services is the failure or malfunction of any equipment, facilities or devices not supplied by Knitandsew.co.uk
• if the site, Items or Ranges is changed www.knitandsew.co.uk Limited 2005 Terms of Use
The contents of our website are the copyright of www.knitandsew.co.uk Limited or other copyright owners and are protected by copyright law. All brand names and product names used on our site are registered trade marks or trade names of their respective holders. You may read and copy the material contained on our website solely for personal and non-commercial use.
By using our website you agree not to intentionally misuse it. Our website may contain hyper-links to other websites completely unrelated to us; we are not responsible for the content or practices of such websites. Service on our website may be interrupted occasionally and errors may occur. Use of our website is governed by English law and you submit to the exclusive jurisdiction of the courts in England.